Privacy Policy

We collect the following personal data to provide our services: • Name, surname, and contact information (phone, email) • Flight information and travel details • Pick-up and drop-off locations • Payment information (credit card details are not stored) • IP address and browser information This data is provided directly by you during the booking process.

Your personal data is processed for the following purposes: • Providing and coordinating transfer services • Booking confirmation and reminder notifications • U-ETDS (Transport Electronic Tracking and Control System) legal notifications • Customer service and support • Improving service quality • Fulfilling legal obligations

Your personal data is not shared with third parties except in the following cases: • Turkish Ministry of Transport and Infrastructure (U-ETDS legal requirement) • General Directorate of Security (upon legal request) • Payment processors (only minimum information required for transaction) • Our service provider drivers (only information necessary for transfer) Your data is never sold or transferred to third parties for marketing purposes.

Our website uses the following types of cookies: • Essential Cookies: Required for the site to function properly • Analytics Cookies: Help us understand visitor statistics • Preference Cookies: Remember your language and currency preferences You can change your cookie preferences at any time through your browser settings or our website's cookie banner.

Under GDPR, you have the following rights: • Right to know if your data is being processed • Right to access and request a copy of your data • Right to rectification of incorrect data • Right to erasure (right to be forgotten) • Right to object to data processing • Right to data portability To exercise these rights, please contact [email protected].

We implement the following measures to protect your data: • 256-bit SSL encryption for data transfer • Secure server infrastructure • Regular security audits • Access control and authorization • Staff privacy training

Your personal data is retained in accordance with legal requirements and service needs: • Booking data: 5 years (legal requirement) • U-ETDS records: 10 years (legal requirement) • Communication records: 2 years • Cookie data: Maximum 1 year Data that exceeds the retention period is securely deleted or anonymized.

This privacy policy may be updated in accordance with legal regulations or service changes. Significant changes will be announced on our website. We recommend checking the policy regularly.